Messaging Platform FAQ

Everything you need to know about our SMS, MMS, and voice messaging solutions

What types of messaging do you support?

We support SMS text messaging, MMS (Multimedia Messaging Service) for images and media, and voice messaging. Our platform also includes advanced features like audience segmentation, automated campaigns, and real-time analytics.

How quickly are messages delivered?

Messages are typically delivered within seconds. Our platform maintains a 99.9% delivery rate with global carrier connections to ensure your messages reach your audience instantly, making it perfect for time-sensitive communications.

What are the benefits of SMS/MMS marketing?

SMS marketing offers 98% open rates, immediate delivery, and direct customer engagement. MMS enhances this with visual content that increases engagement by up to 45%. Combined, they provide a powerful channel for promotions, alerts, and customer communication.

Is your platform compliant with regulations?

Yes, we are fully compliant with TCPA, CTIA, and GDPR regulations. Our platform includes built-in consent management, opt-out mechanisms, and compliance features to ensure your messaging campaigns meet all legal requirements.

How do I get started with your platform?

Getting started is easy! Choose a plan, sign up for an account, and you can begin sending messages immediately. We offer flexible pricing plans with no setup fees and provide 24/7 support to help you maximize your messaging campaigns.

What kind of analytics and reporting do you provide?

We provide real-time analytics including delivery rates, open rates, response rates, conversion tracking, and comprehensive performance reports. Our dashboard offers intuitive visualizations to help you optimize your messaging strategy.

Do you offer support for international messaging?

Yes, we support global messaging to over 190 countries. Our platform handles number formatting, time zone optimization, and local compliance requirements to ensure successful international campaigns.

Ready to transform your customer communication?

Join thousands of businesses using our platform to connect with customers through SMS, MMS, and voice messaging.